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A Painful Lesson about Band-Aids

April 24, 2009
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Edited by: Narottam Regmi Some important lessons come from highly technical issues; in other cases, we learn painful lessons from simple mistakes. This is a story about the latter. The Problem I was working on a new project when I was called for a meeting. Apparently someone was looking through the log files of...
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Implementing ITIL

April 9, 2009
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Implementing ITIL in One Easy Step As a consultant one of the things I do is recommend that organizations look to ITIL for guidance as they develop their internal IT governance solutions and operations processes.  While this is not a particularly stunning revelation to most organizations, what is stunning is that I classify it...
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Storage Virtualization

December 13, 2008
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An Introduction to Storage Virtualization The following is the second article in a series on virtualization. In the introductory article to this series, I noted that virtualization technology has been available for many years. However, recently, we arrived at an inflection point where a holistic approach to virtualization of storage, networks, and servers can produce...
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Retailer Profits from BA Tool

September 1, 2009
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Cabela’s Uses SAS Business Analytics Tool to Boost Bottom Line Business Intelligence (BI) applications are becoming more important within the global corporate marketplace by helping businesses with managerial decision making, streamlining operational processes, improving customer relations, enhancing marketing initiatives, and providing timely access to relevant data to boost their competitive advantage. One company taking...
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The Pyramid of Reuse

August 26, 2009
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Increasing Chances for Software Reuse Accelerating software development through reuse has long been a goal of IT. Previously, I discussed that development methodologies tend to encourage development rather than reuse. Because Agile is so focused on quickly delivering to the customer, it could be particularly susceptible to subtly discouraging reuse. Code Conjurer is an interesting...
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UML, DSL, and Oslo

August 25, 2009
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Unified Modeling Language (UML) is a popular choice for object-oriented systems analysis, so it is interesting that Microsoft’s development products currently have limited support for UML. Because Microsoft is a major player in the world of software development, it is important to understand its position and how it plans to interact with UML. In this...
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Management

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One Team: Creating a High-Performance Organization

The following is the second article in a series called Engaging IT: The Story of One Team. In the first article in this series, Engaging IT: The Story of One Team, I described the impact of employee satisfaction on team performance. In this second article, I would like to share some insight on transforming...

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Interview with Retail CIO Ashlee Aldridge

Ashlee Aldridge, CIO of retailer West Marine, is addressing the challenges of a difficult economy and mobile commerce with a combination of technology and leadership.

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Interview with Retail CIO Dale Linebarger

Interview with AAFES CIO Dale Linebarger This is the first article in a Web series on interviews with CIOs from the retail industry. On March 1, 2009, Dale Linebarger celebrated an anniversary; he has been with the Army & Air Force Exchange Service (AAFES) for 35 years and has spent the past 3 years...