Most project management books tell you how to organize and manage a project, keeping track of tasks, assignments, milestones, and deadlines.  The general assumption is that the project manager’s job is to ensure that the project is completed on time and on budget.  If a project manager also wants to minimize resistance and maximize...
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Cabela’s Uses SAS Business Analytics Tool to Boost Bottom Line Business Intelligence (BI) applications are becoming more important within the global corporate marketplace by helping businesses with managerial decision making, streamlining operational processes, improving customer relations, enhancing marketing initiatives, and providing timely access to relevant data to boost their competitive advantage. One company taking...
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Unified Modeling Language (UML) is a popular choice for object-oriented systems analysis, so it is interesting that Microsoft’s development products currently have limited support for UML. Because Microsoft is a major player in the world of software development, it is important to understand its position and how it plans to interact with UML. In this...
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The following is the second article in a series called Engaging IT: The Story of One Team. In the first article in this series, Engaging IT: The Story of One Team, I described the impact of employee satisfaction on team performance. In this second article, I would like to share some insight on transforming...
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Healthcare is a complex and highly regulated industry. Until recent years, the industry was dominated by paper—paper records, paper prescriptions, paper charts, paper x-rays, paper supply orders, paper updates to patient records, paper lab test results, etc. Paper is still a big part of healthcare, but the advent of clinical information systems (CIS) has...
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Implementing ITIL in One Easy Step As a consultant one of the things I do is recommend that organizations look to ITIL for guidance as they develop their internal IT governance solutions and operations processes.  While this is not a particularly stunning revelation to most organizations, what is stunning is that I classify it...
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